Privacy Policy

How TankSync protects your data and respects your privacy

Last updated: December 2024

Introduction

CoastalLabs ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use TankSync, our aquarium management mobile application (the "App").

By using TankSync, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

Information You Provide

  • Aquarium Data: Tank specifications, water parameters, fish and plant information, maintenance logs, and photos you choose to add to your aquariums.
  • Account Information: If you create an account, we collect your email address and any profile information you provide.
  • User Content: Notes, observations, and other content you create within the App.

Information Automatically Collected

  • Device Information: Device type, operating system version, and App version for compatibility and performance optimization.
  • Usage Analytics: Anonymous usage patterns and feature interactions to improve the App (no personal aquarium data is included).
  • Crash Reports: Automatic crash reports to help us fix bugs and improve stability.

How We Use Your Information

We use the collected information for the following purposes:

  • App Functionality: To provide core features like water parameter tracking, maintenance scheduling, and aquarium management.
  • AI Features: To provide personalized recommendations and insights for TankSync Pro users (processed locally on your device when possible).
  • Data Synchronization: To sync your data across your devices when you're signed in.
  • App Improvement: To analyze usage patterns and improve App features and performance.
  • Customer Support: To respond to your questions and provide technical support.
  • Legal Compliance: To comply with applicable laws and regulations.

Data Storage and Security

Local Storage

Your aquarium data is primarily stored locally on your device using Apple's secure on-device storage systems. This means your sensitive aquarium information stays on your device by default.

Cloud Synchronization

If you choose to enable cloud sync, your data is encrypted and stored securely using Apple's iCloud infrastructure, which provides industry-standard encryption and security measures.

Security Measures

  • Data encryption in transit and at rest
  • Regular security audits and updates
  • Minimal data collection principles
  • No third-party data sharing for advertising purposes

Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal aquarium data to third parties.

We may share information only in the following limited circumstances:

  • Service Providers: Trusted third-party services that help us operate the App (such as cloud hosting), under strict confidentiality agreements.
  • Legal Requirements: When required by law, court order, or government regulation.
  • Business Transfer: In the event of a merger or acquisition, user data may be transferred as part of the business assets.
  • Safety and Security: To protect the rights, property, or safety of CoastalLabs, our users, or others.

AI and Machine Learning

TankSync Pro uses AI to provide personalized recommendations and insights:

  • On-Device Processing: When possible, AI analysis is performed locally on your device to protect your privacy.
  • Anonymized Data: If cloud-based AI processing is used, data is anonymized and encrypted.
  • No Personal Identification: AI models cannot identify you personally or access your specific aquarium setup details.
  • Opt-Out Available: You can disable AI features at any time in the App settings.

Your Rights and Choices

Data Access and Control

  • Access: You can view and manage all your data within the App.
  • Export: You can export your aquarium data at any time.
  • Delete: You can delete specific data or your entire account.
  • Correction: You can modify or correct your information at any time.

Privacy Settings

  • Control cloud synchronization on/off
  • Manage AI feature preferences
  • Control analytics and crash reporting
  • Manage notification preferences

Children's Privacy

TankSync is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

International Users

TankSync is operated from the United States. If you are using the App from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located and our central database is operated.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

  • Posting the new Privacy Policy on this page
  • Updating the "Last updated" date
  • Providing in-app notifications for significant changes
  • Sending email notifications if you have an account

You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

This Privacy Policy is effective as of December 2024.